FAQ 

Q1 : Why choose us ?

A : Happy Fitness products are with low MOQ , high quality that can meet US or EU standard . We provide high level service , accept OEM and ODM service and we also have below advantage :

1: Free sample for testing

2: Help customer design color box ,manual etc packaging stuff .

3: Help customer to take professional pictures to list on their website.

4: Door to door shipping service.

5 :Reply customer’s email or message within 20 hours


Q2 : What is the price term ?

A : The price listed is EXW price. There might be additional forwarder costs depends on different forwarder and shipment method.


The price may fluctuate due to material cost / labor cost / exchange rate change. Please check with our sales before confirming an order.

Q3 : Does the product price include logo ? How can I make my custom logo and packaging ?


A : The listed product price does not include logo , the product usually use poly bag packaging . You can contact our sales for specific price if you need logo or custom packaging and if need ,Happy Fitness can also help customer to design logo and packaging .

Q4 : How long do you need to produce the goods ?

A : For product that is in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 20-45 days
depending on
order quantity.



Q5 : How to place order and arrange payment ?

A : You can contact our sales to draft PI for you and you can confirm ,after confirmed ,we will both Stamp then move forward


Q6 : What is the payment term ? How can I arrange payment ?


A : We accept TT / Paypal etc normal international payment methods

Q7: Do you provide free sample for evaluation ?


A : For old customer who already have cooperation with us ,new samples will be free ,for new customer ,we need customer pay samples fee for raw material purchasing ,but once formal order placed ,we will return the samples fee to customer

Q8 : How long can I receive the goods ?


A : For air shipment it takes about 3-10 days. For sea shipment, It usually takes about 15-45 days depending on destination port.
 

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